A new financial relief program opened March 29th

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What is the Collier Community Assistance Program (CCAP)?

Collier County is continuing to financially assist residents, small businesses, including agricultural and nonprofits affected by COVID-19. This new program opens March 29 through this fall or until funds are depleted, which ever one occurs first. Applications open March 29 at 12 p.m. (noon). Click here for more information.

Small Business Assistance

Small businesses, nonprofits and agricultural operations may qualify for assistance with past due water and electric bills and repayment of the Economic Injury Disaster Loan (EIDL). Your business(es) must be in Collier County, have a business tax license, hold a Sunbiz registration, and employ 100 or less full-time equivalent (FTE) staff. Applicants should select small business during the application process.

Business owners that own more than one business, with each business having its own employer identification number (EIN), and meets all other eligibility requirements, may apply for assistance for each business. An application must be submitted for each business. For past due water and electric bill assistance, the utility accounts must be in the name of each business. Each qualified application may receive a one-time grant of up to $25,000 toward EIDL repayment and utility assistance. Since this is a grant and not a loan, it does not need to be paid back.

How the Application Process Works

  1. Before you apply, gather your appropriate documents. Please see the FAQs page for the required documentation. While it is possible to submit your application without uploading these documents, it may cause a delay in processing.
  2. You can apply online or at any Collier County library. At the library, you can use the computer, scanner, and printer/copier equipment that is assigned for public use at no charge to submit an online application.
  3. You must create a username and password to get into the application. To do that, you will need an email account. Don’t have an email account? Sign up for free at Google or Yahoo.
  4. Write your username and password down somewhere only you can see it. You will need it if you want to come back to the application to add documents, change your contact information or check the status of your application. We cannot reset your account or provide your username or password to you
  5. After you submit your application, it will move through seven steps or statuses:
    • Processors: This is your main point of contact. They are reviewing your application for eligibility and all documents. Processors will email you if there are any questions.
    • Reviewer: County staff validating all documents are in the file and the file is complete to move forward.
    • Fiscal: The county’s fiscal staff are validating your file.
    • Management Review: Your file is under its final review with county staff.
    • Approved County: County staff have completed their review and your file has moved to the final stage of the review process.
    • Pending Clerk Payment: Your file is under review for payment with the Clerk of Courts.
    • Clerk Payment: The Clerk of Courts has issued payment to your mortgage company, landlord or utility company.
  6. We will contact you about what happens next. The person who contacts you could be from HELP or Collier County Government. We are all working together so please answer their phone call or respond to their email. Also, our Collier County Assistance Center staff is available to help after you have submitted an online application. The Assistance Center is located at 13245 Tamiami Trail East, Suite 102, in Naples. To schedule an in-person appointment, please call (239) 450-2114 or email CCAPinfo@colliercountyfl.gov. Before you are provided an appointment, you must have submitted an online application.Suggested browser for best application experience is Google Chrome.