Hurricane Ian Business/Personal: USPS Resumes Operations at Saint James City & Bokeelia Post Offices -Reminder: COA Filing Is Critical

10/12/2022

SOUTHWEST FLORIDA — The Postal Service continues its efforts to restore service as quickly as we can safely do so.  Below is information on additional offices which are resuming operations following temporary suspensions, due to Hurricane Ian.

Customers affected by Hurricane Ian, especially in heavily damaged areas such as Sanibel & Captiva Islands and Fort Myers Beach, are reminded that the most important step they can take now is to file a Change of Address (COA) with the Postal Service.  A COA can be filed online or in person at the nearest operational Post Office. Filing a COA ensures customers can receive their mail, packages, prescriptions, and other important items as timely and efficiently as possible.

Effective immediately, retail and delivery operations have resumed at these offices:

Saint James City, 4480 Stringfellow Road, Saint James City, FL 33956. Retail hours: 8:30 a.m. to 4:00 p.m. Monday through Friday, closed Saturday and Sunday.

Bokeelia Post Office, 15980 Stringfellow Road, Bokeelia, FL 33922. Retail hours: 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 4:30 p.m. Monday through Friday, closed Saturday and Sunday.

Operations in the following facilities remain temporarily suspended until further notice. The alternate location for each facility is provided, including the site for the Pineland Post Office, which has changed. 

  • Captiva
    Customers normally served by the Captiva Post Office should temporarily pick up their mail at the Fort Myers Processing & Distribution Center (P&DC), 14090 Jetport Loop, Fort Myers, FL 33913. Retail services are available at the Mobile Retail Unit at the Fort Myers P&DC parking lot. Retail hours are 9:00 a.m. to 4:30 p.m. Monday through Saturday, closed Sunday.
     
  • Everglades City
    Customers normally served by the Everglades City Post Office can obtain retail services at the Mobile Retail Unit in the Everglades City Post Office parking lot, located at 601 Collier Avenue, Everglades City, FL 34139. Hours of operation are Monday through Friday, 9:30 a.m. to 12:00 p.m. and 1:00 p.m. to 3:30 p.m., closed Saturday and Sunday.
     
  • Downtown Fort Myers
    Customers normally served by the Downtown Fort Myers Post Office can obtain retail services at the Page Field Post Office, 2655 N. Airport Road, Fort Myers, FL 33907. Hours: 8:30 a.m. to 5:30 p.m. on weekdays, 9:00 a.m. to 12:00 p.m. on Saturdays, closed Sunday.
     
  • Downtown Naples
    Customers normally served by the Downtown Naples Post Office can obtain retail services at the Naples Post Office, 1200 Goodlette-Frank Road N, Naples, FL 34102. Hours: 8:00 a.m. to 5:00 p.m. on weekdays, 9:00 a.m. to 2:00 p.m. on Saturdays, closed Sunday.
     
  • Fort Myers Beach
    Customers normally served by the Fort Myers Beach Post Office should temporarily pick up their mail at the Fort Myers Processing & Distribution Center (P&DC), 14090 Jetport Loop, Fort Myers, FL 33913. Retail services are available at the Mobile Retail Unit at the Fort Myers P&DC parking lot. Retail hours are 9:00 a.m. to 4:30 p.m. Monday through Saturday, closed Sunday.
     
  • Pineland
    Customers normally served by the Pineland Post Office can obtain retail services at the Bokeelia Post Office, 15980 Stringfellow Road, Bokeelia, FL 33922. Hours: 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 4:30 p.m. Monday through Friday, closed Saturday and Sunday.
     
  • Placida
    Customers normally served by the Placida Post Office can obtain retail services at the Englewood Post Office, 950 S. Rover Road, Englewood, FL 34223. Hours: 9:00 to 6:00 p.m. on weekdays, 9:00 a.m. to 2:00 p.m. on Saturdays, closed Sunday.
     
  • Sanibel Main
    Customers normally served by the Sanibel Main Post Office should temporarily pick up their mail at the Fort Myers Processing & Distribution Center (P&DC), 14090 Jetport Loop, Fort Myers, FL 33913. Retail services are available at the Mobile Retail Unit at the Fort Myers P&DC parking lot. Retail hours are 9:00 a.m. to 4:30 p.m. Monday through Saturday, closed Sunday.

Change of Address (COA):
All customers impacted by Hurricane Ian should immediately take the critical initial step of filing for a Change of Address (COA) with the Postal Service.

Customers who will not be able to occupy their home within 30 days should submit a temporary Change of Address (COA) request with the Postal Service. Be sure to mark “Temporary” on the card/online form. A temporary change of address is designed for customers who plan on returning to their residence within six months.

Customers who are not planning to return to their current address should submit a permanent COA request. Customers can request a COA form from their letter carrier or visit their nearest available Post Office. COA requests can also be filed online at: https://moversguide.usps.com.

Contacting Us:
Customers can reach USPS through our Customer Care Centers at 1-800-ASK-USPS (1-800-275-8777).  The hours of operation for the Care Centers are Monday – Friday 8 AM – 8:30 PM ET and Saturday 8 AM – 6 PM ET.  The latest information on the status of postal services in the impacted areas can be found here: http://about.usps.com/news/service-alerts/welcome.htm.