Logo

Navigation
  • Home
  • News
    • Covid-19 Business Bulletin
    • Calendar
    • Awards & Recognition
    • Going Places
  • Real Estate
    • Commercial Real Estate Services Directory
  • Contact Us
    • Submit News Releases
    • Subscribe
  • Media Kit
    • Advertising Policies
    • Contract
    • Deadlines & Specifications
    • Distribution Points
    • Mission & Editorial
    • Why Advertise
    • Special Ad Rates
    • Download Media Kit
    • Editorial Calendar
    • Guest Column Guidelines
  • Editorial Calendar
  • About
    • Meet Our Team
    • Testimonials
  • Print Edition
    • Made in SWFL 2020

Mother and Daughter relaunch virtual solutions business to fill need

Where there is a need, there is a solution and a business opportunity, says Rose Young, founder of TOP Virtual Solutions & Services. Young, who is contracted employee of the Collier County Sheriff’s Office, established her business in 2018 as a result of watching women leaving jail but having no means of employment or a plan to get back on their feet.
Her idea was to create and provide a virtual telephone answering service that offered these women flexibility to work from her business office or their home. According to Young, all was going well with but the phone system and platform for the services still needed some tweaking when Covid hit. Young took a step back to reevaluate her business and for the past eight months the business has been in limbo until now.
“After my daughter lost her job as a Human Resources Specialist due to the pandemic, and a dear friend who was working as a customer service professional lost her job after a decade of employment, I knew I needed to relaunch the business to help them gain employment,” said Young. “My desire is to create workplace opportunities as a family-owned and operated business with my daughter.”
TOP Virtual Solutions & Services is now having a rebirth and relaunch out of necessity with Qua Young, daughter of Rose Young, at the helm with her mothers’ help. The minority/female owned business is gearing up to make a difference, not only for women, but for the businesses they serve.
The business model and goal of TOP Virtual Solutions & Services is to offer services and solutions for business owners to ensure they never miss calls from their clients or potential clients. “Whether a sales or service call, according to research and news sources, 80% of callers who reach voicemail hang up,” adds Young.
Young, both mother and daughter, want to offer a professional telephone answering service than can potentially increase a company’s success and gain positive results in customer retention.
“Our mission is to provide our clients with superior custom answering service that exceeds their expectations while believing that every call matters,” adds Rose Young. “And, as an advocate for women’s empowerment, and for those women experiencing life transitioning barriers, I would like to provide employment to help them gain business experience and confidence in themselves.”
TOP Virtual Solutions & Services, LLC is being presented with the tagline of “Your Answering Service Solutions Marketplace” and the Young’s vision for the company in their relaunch is to be the leading model of telephone answering services and virtual solutions where passion and purpose come together.
Rose Young has been a life coach since 2016 and has been advocating for youth empowerment in the community for many years. Her passion and dedication are known in the community as she is an author, a women’s recovery coach and a youth advocate. Young wants to inspire people to discover their personal power and live their best life.
TOP Virtual Solutions & Services can accommodate any kind or size of business from real estate and attorneys to home repairs, medical, and more. Services and plans begin as low as $39.95 per month as the Young team want to make their plans affordable and manageable for their clients and local businesses.
To contact about TOP Virtual Solutions & Services, call 239-241-6900 or email Contact@TopVSS.com. For more information, visit www.TopVSS.com.

Share this story:
  • tweet

Recent Posts

  • 09/16/2013 - 0 Comment
  • An Update on COVID-19 Relief Programs

    04/15/2021 - 0 Comment
  • Midwest One Bank Annouces LPL Financial Advisor

    04/15/2021 - 0 Comment
  • 6 Ways to Make Social Media Easier for Your Restaurant Business this Spring

    04/14/2021 - 0 Comment

Calendar

Upcoming Events

Apr
15
Thu
all-day DigiMarCon East 2021 – Digital M...
DigiMarCon East 2021 – Digital M...
Apr 15 – Apr 16 all-day
DigiMarCon East 2021 - Digital Marketing, Media and Advertising Conference & Exhibition @ New York Marriott at the Brooklyn Bridge Hotel |  |  |
DigiMarCon East 2021 is your chance to … – Experience a safe and intimate gathering with marketing...
Apr
16
Fri
1:00 pm Greater Fort Myers Chamber of Co...
Greater Fort Myers Chamber of Co...
Apr 16 @ 1:00 pm – 5:00 pm
Greater Fort Myers Chamber of Commerce Business As Unusual Cornhole Tournament 2021 @ Florida Rep's Outdoor Venue, Downtown Fort Myers  |  |  |
Join us on Friday, April 16 for our Second Annual Cornhole Tournament, presented by iBERIABANK. This year...
1:00 pm Greater Fort Myers Chamber to ho...
Greater Fort Myers Chamber to ho...
Apr 16 @ 1:00 pm – 5:00 pm
Greater Fort Myers Chamber to host second annual Cornhole Tournament
The second annual Cornhole Tournament will offer a fun, friendly competition for up to 32 teams with...
5:00 pm FM – 3rd Friday Business Networking
FM – 3rd Friday Business Networking
Apr 16 @ 5:00 pm – 8:00 pm
FM - 3rd Friday Business Networking @ Edison’s Lab at Holiday Inn at Edison Midtown
Come to our MONTHLY networking extravaganza! Free tasty treats and an enthusiastic crowd, it’s sure to be...
Apr
18
Sun
1:00 pm Virtual Small Business Resilienc...
Virtual Small Business Resilienc...
Apr 18 @ 1:00 pm – 5:00 pm
Virtual Small Business Resiliency Conference: Sustain the Pivot
Presented in partnership by the Florida SBDC Network and the Office of U.S. Senator Marco Rubio, the Virtual Small Business Resiliency...
View Calendar

Contact the Publisher

Karen Moore
publisher@swfloridabusinesstoday.com
(239) 770-7527

Sign up

Get B2B information delivered to your inbox.

Partners

  • Above Board Chamber of Florida
  • ActiveData Digital Marketing
  • Cape Coral Construction Industry Assoc.
  • Career Source
  • CCIM Southwest Florida District
  • Charlotte County Economic Development Office
  • City of Cape Coral
  • Collier Building Industry Association
  • Commercial Investment Professionals
  • European American Network
  • Florida Everblades
  • Florida Public Relations Association-SWFL
  • Fusion Pointe
  • Goodwill Microenterprise
  • Greater Fort Myers Chamber of Commerce
  • Lee Building Industry Association
  • Lee County Economic Development Office
  • Naples Area Professional League of Executive Services (N.A.P.L.E.S.)
  • Real Estate Investment Society
  • SCORE – Naples Chapter
  • SCORE – Southwest Florida Chapter (Fort Myers)
  • Small Business Development Center at FGCU
  • Southwest Florida Regional Technology Partnership
  • Southwest Regional Manufacturers Association (SRMA) of Florida
  • SWFL Inc.
  • Tamiami Angel Investor Fund
  • The Letter Box, Inc.

Quick Links

  • B2B News
  • Business Awards & Recognition
  • Commercial Real Estate Directory
  • Going Places

Contact Us

Publisher Karen Moore
publisher@swfloridabusinesstoday.com
(239) 770-7527

PO Box 152299
Cape Coral, FL 33915-2299

Past stories

Southwest Florida Business Today

SOUTHWEST FLORIDA’S B2B MARKETPLACE
© 2016. All Rights Reserved. Website by MLH Creative Concepts