Utilizing Online Ordering to Gain Long-term Customers
Tuesday, April 6th | 2:00pm – 3:00pm EST
Sponsored by:
The pandemic made many operators forced many operators into taking online orders to survive. What many operators didn’t realize was that online ordering was a way to increase long-term sales and customer engagement as they provided a surplus of customer data to restaurants they may not have had before. How can you harness and understand this new data in a way to better your brand and increase your customer base? And how do you ensure you’re able to own the data that comes to your restaurant if you use third-party providers? In this session, our speakers will discuss their jump into online ordering, including the successes, challenges, and considerations for the future.
Speakers & Moderator
Kathy Alcaras Director of IT, Eureka! Restaurant Group | Justin Keenan Director of IT, The Madera Group | Moderated by: Rob Grimes CEO, IFBTA |