Utilizing Online Ordering to Gain Long-term Customers

 Tuesday, April 6th | 2:00pm – 3:00pm EST

Register Now

Sponsored by:

The pandemic made many operators forced many operators into taking online orders to survive.  What many operators didn’t realize was that online ordering was a way to increase long-term sales and customer engagement as they provided a surplus of customer data to restaurants they may not have had before. How can you harness and understand this new data in a way to better your brand and increase your customer base? And how do you ensure you’re able to own the data that comes to your restaurant if you use third-party providers? In this session, our speakers will discuss their jump into online ordering, including the successes, challenges, and considerations for the future.

Speakers & Moderator

Kathy Alcaras
Director of IT,
Eureka! Restaurant Group
Justin Keenan
Director of IT,
The Madera Group
Moderated by:
Rob Grimes
CEO, IFBTA